Safe credit union app9/14/2023 ![]() ![]() Download and follow the on-screen instructions. Go to the Apple store or Google Play store and search for the SafeAmerica Credit Union app. Within Mobile Banking, the sign out button is located in the More menu in the bottom right corner. Where is the Sign Out button located?įor Online Banking, the sign out button is located in the upper right corner. To expand your tiles, hover over the top of the tiles and click Expand Accounts. To collapse/expand your account tiles within each group, click on the double arrows to the left of your account tile on the dashboard. How do I collapse my account group tiles on my dashboard? You can hide your account number by going through the same steps. To view your account number, from your dashboard, hover over the 3 dots for the account you want to see, then select Show Account Number. How do I see my account number in Online Banking? To access Bill Pay, select the My Finance tab at the top, then choose the Bill Pay tile. To go to your Card Rewards, go to the More tab at the top and select Card Rewards in the drop-down menu. To hide/unhide your accounts, click on the eye icon. To change the name of your group, click on the pencil icon. You can also create a new group by clicking the Create New Group red button at the top. Just hover over the 6 dots to the left of the account name and drag it to the group you want. From here you can drag and drop each account name into different groups. To customize your view on your Dashboard, click on the gear icon in the top, right. ![]() Click on each account to see more details. Once you login, whether on desktop or mobile version, you can see a summary of your accounts on the home page. Please contact SafeAmerica Credit Union to unlock your account. If you have tried multiple times with an invalid password, you will be locked out. You can elect to “Register Device” if you’d like to bypass this step the next time you log in. We will email or text you a verification code. Upon logging in for the first time, you will be required to perform an additional security check by verifying and registering your device. Do you offer MFA (Multi-Factor Authentication)? From here you can update your personal information, then click Save Changes when you're done. To update your personal information, once logged in, click the More tab at the top, then choose Profile Settings. You can update your password, once you’re logged into online banking, under More/Profile Settings or by clicking on your profile icon in the upper left corner. Please contact SafeAmerica to reset your user name. How do I recover it?Ĭlick the “Forgot Password” link at the login page for either online or mobile banking. Please contact SafeAmerica Credit Union at (800) 972-0999. Please contact SafeAmerica Credit Union a (800) 972-0999. ![]() I’m having trouble registering for online banking. You can enroll for the first time through either online or mobile banking. Am I required to enroll for the first time on a desktop/laptop or can I enroll via a mobile device? Make sure you have the latest version of your browser. Safari, Firefox, Chrome and IE versions 11+, Microsoft Edge. What browsers are supported for online banking? ![]()
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